‘Win a Trip to New Zealand’ Competition Terms and Conditions

1.    The Promoter
1.1    The Promotion is organised by the New Zealand Tourism Board, trading as Tourism New Zealand (‘TNZ’), and registered at New Zealand House, 80 Haymarket, London, SW1Y 4TE. 

2.    Promotion Entry Period: 
2.1    The ‘Win a trip to New Zealand’ promotion (“the Promotion”) will run from 00:01 GMT on 13 January 2020 (the “Opening Date”) to 23:59 GMT on 6 March 2020 inclusive (“the Closing Date”) (“the Promotion Period”). 
2.2    All competition entries received after the Closing Date are automatically disqualified. 

3.    Eligibility 
3.1    This Promotion is only open to legal residents in the United Kingdom who are both (i) aged 18 years or older at the time of entry and (ii) actively employed as a travel agent or consultant selling travel to New Zealand, at the time the prize is awarded (“Participants”, “You”).  
3.2    Employees of TNZ or any of its subsidiary or affiliated companies and their immediate families (parents, siblings, spouses, children) and members of their households, and anyone otherwise connected with operation or fulfilment of the Promotion and the immediate family members of, and/or those living in the same household of such persons, are not eligible to enter or win the Promotion. 
3.3    The Promotion is subject to all applicable UK laws and regulations.
3.4    In entering the Promotion, you confirm that you are eligible to do so and eligible to claim the prize. TNZ may require you to provide proof that you are eligible to enter the competition. 

4    Entry 
4.1    Participants must enter the Promotion online by submitting the online entry form provided on: https://traveltrade.newzealand.com/en-gb/campaign/win-a-trip/enter-now/
4.2    The online entry form will consist of a series of videos, which the Participant must answer questions about. The first question will be from our airline sponsor, Air New Zealand. You will need to watch a short video and answer a question about that video. You will then choose a theme about which you will watch another video and answer several questions. 
4.3    You will also be given the option to pick a second theme to watch a video about and answer further questions. In doing so you will be allocated a second submission to the Promotion. 
4.4    Entries are limited to one entry to the Promotion per Participant. Participants will be able to submit either one or two themed submissions as part of that entry. 
4.5    A winner will be chosen by a random draw of Participants who answered all entry questions correctly (“the Winner”) on 11th March 2020 (“Draw Date”). 
4.6    No purchase is necessary and there is no charge to register for use of the website.
4.7    The Promoter will not accept:
(a)    responsibility for competition entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or
(b)    proof of transmission as proof of receipt of entry to the competition.
4.8    By submitting a competition entry, you are agreeing to be bound by these terms and conditions.
4.9    For help with entries, please see https://traveltrade.newzealand.com/en-gb/campaign/win-a-trip/, where you can also find a copy of these competition terms and conditions.

5.    The Prize 
5.1    The prize (‘the Prize’) is:
•    Two return economy flights (including flight taxes) for the Winner and a companion of the Winner’s choice from London Heathrow to Auckland, New Zealand via Los Angeles. 
•    The Winner’s choice of 10 activities from 17 of the tourism experiences showcased in Tourism New Zealand’s ‘Good Morning World’ Campaign. The 17 participating tourism experiences are set out at Appendix 1. 
•    Tourism New Zealand Merchandise. This will include a Specialist t-shirt, water bottle, washbag, wine-cooler and re-useable 'Good Morning World' branded coffee cup.
•    One Tourism New Zealand ‘Explore New Zealand’ discount pass, which provides discounts across a number of tourist services for the Winner, with a lower quantity of discounts available to the Winner’s companion. Some discounts will also be available to the Winner’s travel companion. All standard Terms and Conditions for the Explore Discount Pass will apply.
5.2    There is only one prize available to be won for Participants from the United Kingdom. The flights will be provided by Air New Zealand. The activities will be provided by third party activity providers, whose identity will be communicated to you when you make your choice of activity. 
5.3    All flights shall be via Los Angeles airport only on Air New Zealand operated services. All flight tickets must be issued prior to 30 June 2020, and a minimum of 30 days prior to departure from UK. All flights and activities must take place prior to 1 October 2020. 
5.4    All flights are subject to booking and flight availability, and changes to flight bookings are not permitted once tickets have been issued. Both the Winner and their companion must travel together on all parts of the flight bookings. 
5.5    Flights will not be available between 3 April 2020 – 19 April 2020 inclusive and 1 July 2020 – 16 August 2020 inclusive. 
5.6    All flights will be subject to Air New Zealand’s Conditions of Carriage, available to view at: http://www.airnewzealand.co.uk/conditions-of-carriage. Airpoints Dollars™ and Status Points cannot be accrued on prize air travel.
5.7    It is the Winner’s (and their companion’s) responsibility to ensure that they are fit, well and able to travel. The Promoter reserves the right to withdraw the Prize from the Winner and re-award the Prize to another Participant where health reasons or concerns prevent a Winner or their chosen companion from taking up the Prize.
5.8    The Prize does not include: visas, any transport not set out under clause 5.1, accommodation, travel insurance, medical insurance, the cost of transfers to and from airports or stations, food and drink, spending money, tax (including any applicable tourism levy) or personal expenses. Any other costs incurred in addition to those set out above and that are incidental to the fulfilment of the prize are the responsibility of the Winner.
5.9    You will be responsible for ensuring that you and any person travelling with you are available to travel and hold valid passports, any necessary visas and travel documents for the trip in question. 
5.10    The chosen activities will be for two people, to be used during your time in New Zealand, and subject at all times to availability, demand and the terms and conditions of the activity provider.
5.11    The Prize is non-transferrable, non-refundable, non-negotiable non-substitutable, and cannot be canceled, exchanged or redeemed for cash. Any further details of the Prize will be communicated to the Winner by email only, by TNZ, Air New Zealand and the relevant activity providers.

6.    Winner 

6.1    The Winner will be chosen by random draw on the Draw Date.
6.2    The decision of TNZ is final and no correspondence or discussion will be entered into.
6.3    TNZ will contact the Winner by email as soon as practicable after the Draw Date, using the email address provided with the competition entry. 
6.4    TNZ must either publish or make available information that indicates that a valid award took place. To comply with this obligation TNZ will publish the surname and county of the Winner on www.traveltrade.newzealand.com on 25th March 2020 (Announcement Date). 
6.5    If you object to any or all of your surname, county and winning entry being published or made available, please contact TNZ at the address set out in Condition 1. In such circumstances, TNZ must still provide the information and winning entry to the Advertising Standards Authority on request.
6.6    The Winner must be willing to write a summary blog of their trip that addresses the activities they chose as part of their Prize, to be shared on TNZ’s website and social media channels. Or in place of a blog, the Winner may provide a series of social media posts that “tag” each respective activity provider/tourism product. These must be shareable with the closed Facebook Group operated by TNZ: https://www.facebook.com/groups/NewZealandSpecialistGroup. All content shall be subject to the approval of TNZ and approval must be sought prior to publication of any content. 

7.    Claiming The Prize 

7.1    If you are the Winner, you must collect the prize by confirming acceptance by email within 7 days of the Draw Date.  TNZ will make all reasonable efforts to contact the Winner using the contact details provided at the time of entry. If the Winner cannot be contacted or is not available, or has not claimed their prize within 7 days of the Draw Date, TNZ reserves the right to choose another Winner by carrying out a further random draw from the entries that were received before the Closing Date. 
7.2    TNZ may require the Winner to verify their entry and provide acceptable proof of identity, age, residency and employment. In the event of the winning entry not complying with the Conditions the entry will be discarded.
7.3    In order to redeem the flights, the Winner must contact Air New Zealand directly and the contact details will be provided to the winner by TNZ, once the prize is claimed. Please refer to Air New Zealand’s privacy policy for details of how Air New Zealand will collect, use and store your personal information: http://www.airnewzealand.co.uk/privacy-policy-highlights
7.4    The Winner will be provided a summary of all 17 available tourism experiences (including details of dates when the activities are not available) and must send written confirmation of their 10 selected experiences which will form part of the Prize within a further 7 days to TNZ. They will then be provided with details of the activity providers’ booking processes in order to redeem the activities. The Winner is responsible for organising all activity bookings themselves by liaising with the activity providers directly. All activities are subject to the activity provider’s terms and conditions and TNZ can accept no responsibility for the performance of your chosen activities. 

8.    Limitation of Liability 

8.1    Insofar as is permitted by law, TNZ, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of TNZ, its agents or distributors or that of their employees. Your statutory rights are not affected.
8.2    The Prize does not meet the definition of a “Package” for the purposes of the Package Travel and Linked Travel Arrangements 2018 and Tourism New Zealand shall therefore have no liability as an “Organiser” or otherwise under that legislation.

9.    Personal Information
9.1    TNZ will only process your personal information as set out in the TNZ privacy policy, available here: https://traveltrade.newzealand.com/en-gb/about/privacy-agreement/.
9.2    TNZ would like to use the details of the Winner for publicity purposes in connection with the Promotion. By submitting an entry to the Promotion, you acknowledge that TNZ may use your name and a photograph of you for publicity purposes in connection with the Promotion. If you object to this use, please contact TNZ at the address set out in Condition 1.

10.    General 
10.1    If there is any reason to believe that there has been a breach of these terms and conditions, TNZ may, at its sole discretion, reserve the right to exclude you from participating in the Promotion.
10.2    TNZ reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so.
10.3    A failure by TNZ to enforce any of its rights at any stage does not constitute a waiver of those rights. This competition is subject to English and Welsh law however all entrants submit to the non-exclusive jurisdiction of the New Zealand courts.
10.4    This competition is in no way sponsored, endorsed or administered by or associated with Facebook, LinkedIn or any media publications used to promote this competition. 

Appendix 1

Organisation name
Prize Description
Availability and restrictions
Ridgeline Adventures 2 x Wanaka Highlights Safari Tours Subject to availability
Subject to weather conditions  
Pre-booking essential
Not available between 15 June 2020 - 15 July 2020.
Discover Waitomo Choose 1 of the following:
2 x Legendary Black Water Rafting Co. Black Abyss caving experience
2 x Ruakuri Cave experience
Subject to availability
Pre-booking essential
Zealandia 2 x Zealandia By Day Guided Tour Subject to availability
Tours depart daily at 10am, 11am and 1pm.
Marlborough Tour Company 2 x tickets for the Seafood Odyssea Cruise from Picton Marina Subject to availability
Pre-booking essential
Bay of Many Coves 1 nights’ accommodation with dinner and breakfast included (alcohol at guests’ cost) for 2 people Both people must stay in the same room
Black out period until 30th April
Ngai Tahu Tourism 2 x Dart River Wilderness Jet Boat Experiences Subject to availability
Must be used outside of Chinese New Year and after 20 January 2020.
Paddle Wanaka Choose 1 of the following:
2 x half day kayak experience on Lake Wanaka
2 x The Lake Escape experience (paddle boarding)
Subject to availability
Pre-booking essential
Wildwire 2 x Wildthing Climbing Experience Subject to availability
Subject to weather conditions  
Pre-booking essential
Beachcomber 2 x Picton Mail Boat Cruise Check in by 1:00pm
Weta Workshop 2 x Weta Workshop Full Experience Tour Forward bookings essential. Subject to availability
Waimangu Volcanic Valley 2 x Walk and Boat Cruise Combo Subject to availability
Pre-booking essential
Hunter Gatherer Tours 2 x Hunter Gatherer Half Day Tour (4 hours) Maximum 2 people per group [otherwise $175 for any additional people]
Not available between May 4th and June 28th 2020 inclusive.
Explore Group 2 x Discover the Bay experiences Subject to availability
Subject to weather and wind conditions  
Pre-booking essential
Hamilton Garden 2 x Hamilton Gardens Guided Tour 48 Hours booking notice required.
Taupo Tandem Skydive 1 x 18,500ft skydive For prize winner only, travel companion excluded.
Subject to operational requirements. Not redeemable on public holidays.
Camp Glenorchy
1 nights’ accommodation for 2 people including breakfast
Forgotten World Adventures 4 x 20 Tunnel Tours (or 2 x 2pax) https://www.forgottenworldadventures.co.nz/routes-and-trails/tour/7/20-tunnel This Voucher cannot be used in conjunction with any other offer or special promotion. This Voucher is non-refundable and cannot be exchanged for cash in part or full and is valid for a single transaction only. Booking of your tour is strongly advised. Forgotten World Adventures retains the right to reject any voucher that is suspected of tampering or found unacceptable in any way. Forgotten World Adventures is not responsible if a Voucher is lost, stolen, damaged or destroyed and no replacement will be provided in these circumstances.

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