Tourism’s bright future shines at New Zealand Tourism Awards 

The 2021 New Zealand Tourism Industry Awards have recognised some of Aotearoa New Zealand's leading tourism experiences.

Waiho Hot Tubs, Franz Josef Glacier, West Coast
Tourism businesses and individuals who are leading the way in creating the future of New Zealand’s tourism industry were the winners in the industry’s most respected annual awards.

Six leading individuals and 23 businesses were in the running for 11 prestigious tourism awards, which showcase and celebrate the tourism industry’s individual and business successes. 

The awards recognise individuals and organisations that are living the values of the Tourism Sustainability Commitment, each with their own individual story. 

Notable among these, Waiho Hot Tubs at Franz Josef, in the West Coast’s glacier country -- winner of the Resilience and Innovation Award -- is a new tourism business, conceived and launched since the onset of the pandemic. 

Judges said this was one of the most difficult categories to judge, as the quality and quantity of entries was ‘outstanding’. Ultimately, Waiho Hot Tubs’ pioneering spirit and investment on behalf of the town and community won the judges over, beating 38 other entrants to the top spot.

The full list of winners of the 2021 New Zealand Tourism Industry Awards: The Industry Collaboration Award was awarded to Nelson Regional Development Agency, with special commendation of their innovative Zero Carbon Itinerary. 

Three awards were made to outstanding members of the tourism industry:
  • The Sir Jack Newman Award for Outstanding Industry Leader: Dave Bamford 
  • Emerging Leader: Loren Heaphy, General Manager of Destination & Attraction at ChristchurchNZ 
  • Tourism Industry Champion Award: Ceillhe Sperath, TIME Unlimited Tours 
 About the New Zealand Tourism Awards
The New Zealand Tourism Awards 2021 are run by TIA (Tourism Industry Aotearoa), with Award Partner Air New Zealand. The Awards are sponsored by the Department of Conservation, Marsh, New Zealand Māori Tourism, PATA New Zealand Trust, Tourism Industry New Zealand Trust, Tourism New Zealand, Tourism Talent, Toitū Envirocare, NZME and Westpac. 

For more information on the New Zealand Tourism Awards, visit