Kaikoura updates

Tourism in New Zealand is not affected by Kaikoura’s November 2016 earthquake.

Kaikoura is open for business, including Whale Watch, wildlife attractions, shops and accommodation.  Please click here for more information.


Key messages:
  • New Zealand remains a safe a place to visit. 
  • While this event has had an impact on communities in Kaikoura, New Zealand is still open for business, including Kaikoura. 
  • Kaikoura is a small community approximately 2 ½ hours’ drive north of Christchurch in the South Island.  
  • In the South Island, Nelson, Marlborough, Picton, West Coast, Christchurch and south of Christchurch, it is largely ‘business as usual’.
  • The North Island of New Zealand is unaffected so anyone wishing to travel around the North Island can do so. 
  • International gateway cities of Auckland, Wellington, Christchurch and Queenstown are all open and welcoming visitors.
  • Regional airports are also operating meaning visitors can continue to fly between destinations.
  • Visitors arriving into Christchurch can travel north to Kaikoura or south to Dunedin, Central Otago, Southland and the Queenstown Lakes area without any change. Alternatively visitors may wish to travel across from Christchurch to the West Coast and down to the Queenstown Lakes region and Southland via Fiordland. Both routes are unaffected.
  • For visitors wishing to travel north from Christchurch alternative routes are available to Nelson and Picton although they will take longer than the more direct State Highway 1 route. 

Frequently Asked Questions

1. If people come in to my travel agency today and ask me to book their trip to New Zealand for travel next week, what should I advise them? New Zealand remains a safe a place to visit and we look forward to welcoming visitors over the coming months.
2. Is New Zealand safe to travel around this summer? New Zealand remains a safe place to visit. Like many countries, New Zealand has earthquakes.
3. What should my clients do if there is an earthquake whilst they are in New Zealand?
For the most up to date information, visitors should listen to the radio or keep an eye on news websites and official social media channels. 
 
Visitors who have concerns regarding future or current travel arrangements, should contact their tour, accommodation or transport operator.
 
Visitors in New Zealand can also contact a local i-SITE information centre for support with travel arrangements.
 
International visitors seeking additional assistance should contact their Embassy.
4. My clients are due to travel to New Zealand this week, should I cancel it now? Should I cancel other bookings to New Zealand this summer?
New Zealand remains a safe place to visit and we look forward to welcoming visitors over the coming months.
5. I am concerned about my clients in New Zealand.  How can I best contact them?   If you have concerns about your clients in New Zealand, please try and contact them directly using their mobile phones (text messages work better in terms of coverage), email, social media and other known contact details (e.g. accommodation). 
6. Which agencies in New Zealand should I contact to get an update on the whereabouts of my clients? If you cannot make contact with them directly and continue to hold concerns, please contact your Embassy or High Commission in New Zealand with full details, including when you last heard from them.
7. Is there an emergency contact number that I can use to find out if my clients in New Zealand are ok? Please contact your Embassy or High Commission in New Zealand.
8. Will there be another earthquake or more aftershocks? It is likely that there will be aftershocks in the affected region, however New Zealand is well prepared to respond in these situations. The likelihood of further shakes decreases over time. It is business as usual for the vast majority of New Zealand.
9.  What is New Zealand doing to keep tourists/visitors safe during this earthquake time?
New Zealand’s national response is being led by the Ministry of Civil Defence and Emergency while regional responses are being led by regional civil defence services. 
 
For the most up to date information, visitors should listen to the radio or keep an eye on news websites and official social media channels. 
 
Visitors who have concerns regarding future or current travel arrangements, should contact their tour, accommodation or transport operator.
 
Visitors in New Zealand can also contact a local i-SITE information centre for support with travel arrangements
 
International visitors seeking additional assistance should contact their Embassy.
10. Which parts of New Zealand are impacted by these earthquakes?  See information above
11. Is New Zealand safe? New Zealand remains a safe a place. Like many countries, New Zealand has earthquakes.

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